How To Fix Common Google Play Store Errors

Google Play store is an application that comes installed on most of the Android devices, but sometimes, it doesn’t work flawlessly, and the users get some cryptic error messages which they don’t know what they mean. They see some numbers and search for their meaning on the internet, to find solutions for these problems. Below, we’ll tell you about the most common error codes you’ll get on Google Play store and we’ll explain you how to fix them.

Google Play Store Error 403

On a bad day, you might have encountered this error saying The download is impossible and the request is forbidden. This error might be due to multiple issues, but the below fix might save you.


  • Try removing one Google account, if you’re using two accounts on the same device and clear the Play Store search history as well. Now try making the download again to see if the problem still persists.
  • Try using an alternate Google account to download the applications, if it works, try adding the previous account again and reboot the device.
  • It might also be due to bad proxy settings, try clearing or re-entering the proxy of your mobile data connection/WiFi from the settings.
Read : Calibrate Battery of Android Device for Longer Life

Google Play Store Error DF-BPA-09

A common error occurs to Android users when they attempt to use Google Play to download apps that says “Error Processing Purchase DF-BPA-09”. The error usually doesn’t allow users to download anything and the problem will reoccur with every attempt.


This issue can be caused by a problem on Google’s end. We’ve seen this error occur to massive amounts of Google Play users about once a month. So it is likely that you may just have to wait until the problem is fixed by Google and try to download an item from Google Play later.

Other times, you may need to clear the data in the Google Services Framework. Follow these steps to see if it works for you.

  • Open the “Settings” app.
  • Tap “Applications“.
  • Select the “All” tab.
  • Locate and tap “Google Services Framework“.
  • Select the “Clear data” button.
Fix Common Google Play Store Errors

Error Code 495

This might imply an issue while downloading or even upgrading apps from the Play Store.


Erase your Google Play Store data. For this go to Settings, next Apps, then All, Google Play Store and look for Clear data. Keep in mind that by performing this action, you will get a new Google ID. The latter step works just like a factory reset move.

So just erase the Google account, restart the device  and add once more your Google account. This is done  in the following way:

  • Settings
  • Accounts
  • Add Account
  • Google Account

Google Play Store Error Code 491

When your Downloads and updates are impossible


First try to remove your Google account by going to the settings for your device, then accounts and Google. Hit remove account. Reboot your Android and add the account once again. Next, in the settings, go to Apps (Applications) and swipe to find ‘All’ of your apps. Scroll down to Google Services, then click clear data and finally force stop.

Google Play Store Error Code 498

Interruption of downloads from the Google Play Store


The problem is that the cache of your device is full. Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons (for Samsung devices), or volume down and power (for most other devices).

This mode provides a few more options. Select 'wipe cache partition' by navigating between options with the volume rocker. Confirm using the power button.
Read : How to Setup Your New Android Phone

Google Play Store Error Code 941

Interruption during update


  •  Go to Settings > Apps > All > Google Play Store and clear cache and data.
  •  In the same list, scroll down to Download Manager and clear cache and data for that too. Try the update again.

Google Play Store Error Code 921

You get this error when you you can’t download an app.


Try deleting the cache of the Google Play Store application. If this doesn’t work, delete all the Play Store application data, but please note that this will consequently delete all the settings that you’ve already made as well with the update of the Google play store. If the above solution still doesn't solve it then resort to removing your Google account, restart the device and enter it again.
Also Read : Get Back Warranty after Rooting Your Android Device

Google Play Store Error Code 403

The download is impossible and the request is 'forbidden'. This usually happens when two Google accounts are used to buy applications on one device.

Fix 1:

Go the Google Play Store with the correct Google account. Uninstall the application in question. Try to get the app from Google Play again and click the purchase button.

Fix 2:

Clear the proxy you have possibly set up by going into the settings, then choose Wireless and Networks (or More networks) and then Mobile Network. Select APN, which stands for Access Point Name and hit Clear Proxy Option. Afterward you can always reinstate the proxy.

The solutions for the errors described are based on my personal experiences . If you encounter any other problems with Google Play, feel free to comment. 


  1. I m using Samsung galaxy note 800 10.1 tablet, I downloaded and using NQ mobile security and whatsapp since some year back but now a day when I try to update them the Google play store show me " your device is not compatible with the app"
    If you have solutions please advice me.

    1. Which OS you are using ? I think your os is outdated. If you are using 4.4.2 Kitkat then Download play store by searching google and install to fix this problem. Let me know if this works.